Support

Frequently Asked Questions

Find answers to the most common questions about downloading, requesting, and uploading subtitles.

Simply navigate to the movie or TV show page you are interested in and click the "Download" button next to the subtitle version you want. The file will download as a .zip or .srt file.
For VLC: Open your movie, right-click -> Subtitles -> Add Subtitle File. For MPC-HC: File -> Load Subtitle. You can also simply drag and drop the .srt file directly into the video player while the movie is playing.
Subtitle sync issues usually happen when you download a subtitle that doesn't match your video release (e.g., downloading a Web-DL subtitle for a BluRay release). Try downloading a different version, or use your media player's subtitle delay feature (G/H keys in VLC).
Yes! You need to register an account. Once registered, you can apply to become an uploader. Once approved, you can start uploading subtitles via your dashboard.
You can request subtitles through the "Request Sub" link in the footer. Please make sure the movie isn't already available before making a request.